Shipping policy
Welcome to Zevora Shop. We are committed to delivering your orders quickly and safely across the United Arab Emirates (UAE).
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or UAE public holidays will be processed on the next business day.
Delivery Time
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Dubai, Abu Dhabi & Sharjah: 1–3 business days.
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Other Emirates: 2–5 business days.
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Delivery times are estimates and may vary due to weather, courier delays, or public holidays.
Shipping Charges
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Shipping charges are displayed at checkout before payment.
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We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.
Delivery Address
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Please ensure your delivery address and contact number are correct before placing your order.
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Zevora Shop is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delayed Deliveries
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While we strive to deliver on time, unexpected delays may occur due to courier operations, weather conditions, or public holidays. We appreciate your patience in such cases.
Damaged or Lost Packages
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If your package arrives damaged or you believe it has been lost, please contact us within 48 hours of the expected delivery date.
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We will work with the courier to investigate and provide an appropriate solution.
Failed Delivery Attempts
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If the courier is unable to deliver your order after multiple attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.
Contact Us
If you have any questions regarding shipping, please contact our customer support team:
Store Name: Zevora Shop
Email: sibtainnazar23@gmail.com
Thank you for shopping with Zevora Shop. We appreciate your trust and look forward to serving you.